FAQ

1. Can I place an order over the phone or WhatsApp?

Yes! If you're facing any issues while ordering online, you can place your order by contacting our support team via WhatsApp at +91-729-000-2044. Our team is happy to assist you with personalized recommendations too.

2. Will I receive an order confirmation after checkout?

Yes! A confirmation email with your order details will be sent to your registered email address right after you complete the checkout. Make sure to check your inbox (spam folder, just in case).

3. What is your return and exchange policy?

Please refer to our Return & Exchange Policy.

4. What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, and wallet payments through secure gateways. Eyedigo uses industry-standard SSL encryption to keep your data safe at all times.

5. Can I change the delivery address or mobile number after placing an order?

Minor changes can be made before the order is shipped. Please reach out to our support team at 📧 care@eyedigo.com for any address or contact updates.

6. How do I use a promo code or discount coupon?

During checkout, you’ll find a section called “Apply Coupon”. Enter your code there and click “Apply.” The discount will be automatically reflected in your final total.

7. Do you ship across India?

Yes, we currently deliver to most locations across India. If you're unsure, feel free to reach out to our support team. We’ll help confirm delivery availability for your area.

8. How do I contact Eyedigo for support?

You can connect with us anytime via WhatsApp at +91-729-000-2044 or email us at care@eyedigo.com. Our support team is available to assist you with orders, issues, or queries.

9. Where can I read more about Eyedigo's policies?

Read our detailed policies here: Privacy Policy | Terms & Conditions | Return & Refund Policy.